MY WORK
Experience Across Industries and Product Types
Bringing extensive experience in Human-Centered Design (HCD), I have led research and design efforts across diverse industries and digital product landscapes, ensuring user needs remain at the core of every solution.
A career applying Human-Centered Design methodologies across industries, transforming complex challenges into intuitive, effective, and user-friendly experiences.
Private Industry
Experience with integrating Human-Centered Design methodologies to enhance Commercial Off-The-Shelf (COTS) software design at companies that include, but not limited to:
Microsoft, Inc.
ESRI
Lexis Nexis
Government
Experience with informing digital product strategy and design for enhancing accuracy, safety, and efficiency in various Federal and State agencies, to include, but not limited to:
Department of Homeland Security (DHS)
Department of Defense (DoD)
US Department of State
US Consumer Product Safety Commision
State Health and Social Services
High Stakes Environments
Inform the process enhancements and product designs in high stakes environments where critical decision making is performed under high stress with errors having critical consequences, to include, but not limited to:
Emergency Response Planning
Command & Control Systems
Port Security
EMT Performance in Ambulances
Highly Regulated Industry
Experience in quickly learning regulations and policies needed to effectively inform product design in highly regulated industries, to include, but not limited to:
Federal Acquisitions
Defense Trade Controls
Energy
Pharmaceuticals
Water Rights