MY CAREER
Cross-industry insight. Multi-product impact.
I have successfully embedded Human-Centered Design in a diversity of scenarios — across industries and types of products.
Distilling complexity into intuitive, high-impact products is the work I’ve built my career on.
MY CAREER
Review my record of successfully integrating Human-Centered design across diverse industries and scenarios.
Extensive Experience Applying Human-Centered Design (HCD) to Solve Complex Challenges in a Diversity of Industries.
FEDERAL AND LOCAL GOVERNMENT
Experience informing digital product strategy and design for enhancing accuracy, safety, and efficiency in various Federal and State agencies, to include, but not limited to:
Department of Homeland Security (DHS)
Department of Defense (DoD)
US Department of State
US Consumer Product Safety Commision
State Health and Social Services
PRIVATE INDUSTRY
Experience integrating Human-Centered Design methodologies to enhance Commercial Off-The-Shelf (COTS) software design at fast-paced software publishers that include, but not limited to:
Microsoft, Inc.
ESRI
Lexis Nexis
Proven Track Record of Successfully Implementing HCD in Critical, Highly Regulated Spaces.
HIGH STAKES ENVIRONMENTS
Informed process enhancements and product designs in high stakes environments where critical decision making is performed under high stress with errors having critical consequences. Scenarios include, but not limited to:
Emergency Response Planning
Command & Control Systems
Port Security
EMT Performance in Ambulances
POLICY BOUND DOMAINS
Experience in quickly learning regulations and policies needed to effectively inform product design in highly regulated industries, to include, but not limited to:
Federal Acquisitions
Defense Trade Controls
Energy
Pharmaceuticals
Water Rights